FAQ

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PRODUCT FAQ
SERVICE FAQ
COMPANY FAQ

With transportation do we use?

For small quantity, we will use express such as DHL, UPS, FED, TNT to send the goods.For mass production batch, we will use sea transportation for you.

With payment terms do we accept?

For sample order or small batch, we suggest you to use Pay-pal and Western Union.For mass production batch, we suggest you to use T/T.

How can we guarantee you receive an good quality product?

For PCB, we will use Flying Probe Test, E-test etc. for it.For PCBA, we need you to offer us a method or test fixture for the function test.Before that, our inspectors will use microscope and X-ray to check the IC footwelding or bad solder etc.

How about the delivery?

Normally, for sample order, our delivery is about 5 days.For small batch, our delivery is about 7 days.For mass production batch, our delivery is about 10 days.But that depends on the real condition when we get your order.If your order is urgently please contact us directly ,we will priority to deal it and do ourbest to give you satisfied delivery time.

How long does it take for PCB and PCBA Quote ?

PCBs quotation within 2 hours can finished the PCBA depend on the components quantity,if simple, within 6 hours can finished,once complex and more,the 12- 36 hours can be finished.

How to keep our product information and design file secret ?

We are willing to sign a NDA effect by customers side local law and promising tokeep customers data in high confidential level.

Do you have any MOQ Limited ?

We havent any limited about MOQ .Sample and mass production all can support.

Can i get a sample to test your quality ?

Yes,it is reasonable to get a sample to test quality at first,but you should pay for sample,and we will return all sample cost in future mass production is more than 20sqm.

What file you need to prepare if you want to get an quotation from us?

For PCB board, you need to prepare files of Gerber file,it should including RS-274X Gerber,DWG, DXF, PROTEL PCB, POWER PCB etc formats.For PCBA(PCB with soldered components), except the file for PCB, you also need toprepare the BOM list (components list), Pick and Place file(txt format), real sample pictureor 3D PDF version file etc.

What service can SENYAN supply to customer?

We can supply PCB, PCBA, gerber design, clone, service.